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Support Questions

General questions about the Project CloneApp and the Operator behind.

There might come a time when you might want to uninstall and re-install programs on your Windows computer for numerous reasons. A fresh re-install tends to have its advantages, but the problem is, you will likely lose all program settings.

Life is easier when you take all your settings and tweaks with you. If you don’t want to do a full backup and restore, CloneApp backs up settings for the most popular Windows programs so you can restore them later.

CloneApp knows where each program stores its settings and registry keys, and backs them all up in one fell swoop so you don’t have to do the legwork yourself.

Yes, you can donate using following link.

A complete list of the supported Applications can be found here.

Does CloneApp needs to be Installed?

No, CloneApp is completely portable, so you don’t have to install anything. Just extract the program to its own folder on the desktop and right-click it to launch it as an administrator.

How do I use CloneApp?

Yes, you can find the program documentation here.

If you want to contribute to CloneApp with a custom Plug-in, Theme or Localization file, please send it to

I will verifiy the files in 48 hours and you will find it in the Download section of Mirinsoft.

Is CloneApp not working properly on your System?

1. Solution

If DEP is turned on for all programs, it can cause issues with certain programs.

DEP will sometimes shut down a program or process without any notification if it violates DEP.

You can turn off Data Execution Prevention for a particular program in Windows by following the steps below.
1. Go to Start > Control Panel > System.
2. Go to the Advanced tab and access the Performance Settings.
3. Go to the Data Execution Prevention tab.
4. Now select the option "Turn on DEP for all programs and services except those I select"

In this case, set a exception for CloneApp.

A reboot will be required to implement the change.

Note that you can turn off DEP globally for the entire system, but it’s not recommended as it makes your computer less secure.

2. Solution

Another scenario what was said to me by the Users and what helped
.. is that Microsoft Enhanced Mitigation Experience Toolkit (EMET) was set to Maximum Security.
Reducing it to Recommended Settings allowed CloneApp to run.

You have made a full Backup on your local machine? Good!
Then you have to pay attention to three things, when restoring the Apps data on the remote machine.

1. You must move the complete ClonApp Installation folder (including the Data folder) and of course the Backup folder of CloneApp to the second machine, where you want to restore the Apps.
2. If you made the Backup on your local machine with the User "Admin" and want to restore these on the Remote machine with the User "Jonny", then you will have to tell CloneApp that the Backup is going to be restored on another Windows Account with another User.

Therefore, please open the cloneapp2.ini and change the User on line ClonePath.

3. Make sure to run the Restore process always with Administrator rights. Make a Right-click on the CloneApp.exe and select "Run as Administrator".


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